Privacy Policy – Draft
Last Updated: June 2026
At Alpha (“we”, “our”, “us”), powered by Alpha Technology Pvt. Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://alpha.com.np, use our products or services, or interact with the Alpha ecosystem.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Alpha is Nepal’s technology ecosystem powered by Alpha Technology Pvt. Ltd., providing digital solutions including:
- Website Design & Development
- Software Development
- Mobile App Development
- Cloud Web Hosting
- Domain Registration
- Business Email Services
- Digital Marketing
- SEO Services
- Bulk SMS Services
- AI & Automation Solutions
- Technical Support
- Technology Consulting
This Privacy Policy applies to all websites, platforms, products, applications, and services operated by Alpha unless a separate privacy policy is provided.
2. Information We Collect
Depending on how you interact with Alpha, we may collect the following information.
Personal Information
You may voluntarily provide:
- Full name
- Company name
- Email address
- Phone number
- Business address
- Billing information
- Project requirements
- Support requests
- Communication history
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Date and time of visits
- Referral URLs
- Approximate geographic location
- Website usage statistics
Account Information
If you register for client services or portals, we may collect:
- Username
- Account preferences
- Login history
- Service subscriptions
Passwords are encrypted and are never stored in plain text.
3. How We Use Your Information
We use your information to:
- Deliver requested services
- Process quotations and orders
- Manage projects
- Provide customer support
- Register domains
- Provision hosting services
- Send invoices
- Improve our website
- Respond to inquiries
- Detect fraud or abuse
- Enhance security
- Comply with legal obligations
We may also use anonymous, aggregated data to improve our services and website performance.
4. Cookies & Similar Technologies
Alpha uses cookies and similar technologies to:
- remember user preferences;
- improve website performance;
- analyze visitor behavior;
- enhance security;
- personalize user experience.
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Analytics
We may use analytics services to better understand how visitors use our website. These services may collect anonymous usage data, such as:
- pages viewed;
- session duration;
- device type;
- traffic sources;
- website interactions.
This information helps us improve website usability and performance.
6. Communications
If you contact Alpha, subscribe to updates, or request information, we may send:
- service notifications;
- project updates;
- support responses;
- invoices;
- important account information;
- occasional marketing communications.
You may unsubscribe from promotional emails at any time. Service-related communications may still be sent when necessary.
7. Sharing Your Information
We do not sell or rent your personal information.
We may share information only when necessary with trusted third parties, including:
- cloud infrastructure providers;
- domain registrars;
- payment processors;
- email service providers;
- SMS providers;
- analytics providers;
- technology partners;
- government authorities where legally required.
All third-party providers are expected to protect your information appropriately.
8. Data Security
Alpha implements reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
Security measures may include:
- encrypted connections (SSL/TLS);
- secure servers;
- access controls;
- regular software updates;
- firewall protection;
- authentication systems;
- security monitoring.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- provide services;
- comply with legal obligations;
- resolve disputes;
- enforce agreements;
- maintain business records.
Information may be securely deleted or anonymized when it is no longer required.
10. Third-Party Services
Our website or services may integrate with third-party platforms, including cloud providers, payment gateways, communication tools, social media platforms, and analytics services.
These providers have their own privacy policies. Alpha is not responsible for the privacy practices of third-party websites or services.
11. Your Rights
Depending on applicable laws, you may request to:
- access your personal information;
- update inaccurate information;
- correct incomplete information;
- request deletion where legally permitted;
- object to certain processing activities;
- withdraw consent where processing is based on consent.
Requests may be subject to verification and legal limitations.
12. Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
13. International Data Transfers
Some of our service providers may process information outside Nepal.
Where this occurs, we take reasonable measures to ensure appropriate protection of your information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
The updated version becomes effective immediately upon publication on this website.
We encourage users to review this page periodically.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact Alpha using the official contact information available on our Contact page.
Alpha Technology Pvt. Ltd.
Alpha — Nepal’s Technology Ecosystem
Build. Host. Grow.