Terms and Conditions – Draft
Last Updated: June 2026
Welcome to Alpha (“we”, “our”, “us”), powered by Alpha Technology Pvt. Ltd. By accessing or using https://alpha.com.np or any of our websites, products, platforms, applications, or services, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, please do not use our website or services.
1. About Alpha
Alpha is Nepal’s technology ecosystem powered by Alpha Technology Pvt. Ltd., providing digital solutions including, but not limited to:
- Website Design & Development
- Software Development
- Mobile App Development
- Cloud Web Hosting
- Domain Registration
- Business Email Services
- Digital Marketing
- SEO Services
- Bulk SMS Services
- AI & Automation Solutions
- Technical Support
- Technology Consulting
Additional services may be introduced under the Alpha ecosystem from time to time.
2. Acceptance of Terms
By using our website or purchasing any service from Alpha, you confirm that:
- You are legally capable of entering into a binding agreement.
- The information you provide is accurate.
- You agree to comply with all applicable laws and regulations.
3. Use of Our Website
You agree not to:
- Use our website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Distribute malware or harmful software.
- Copy or scrape website content without permission.
- Misrepresent your identity.
- Interfere with website security or availability.
We reserve the right to suspend or restrict access if misuse is detected.
4. Service Availability
Although we strive to provide uninterrupted services, Alpha cannot guarantee that:
- the website will always be available;
- services will be error-free;
- servers will never experience downtime;
- third-party services will always remain operational.
Scheduled maintenance may occur without prior notice.
5. Quotations & Pricing
All quotations provided by Alpha are valid only for the specified period.
Prices may change without prior notice unless confirmed in writing.
Taxes, government fees, domain registration fees, and third-party charges may apply separately where applicable.
6. Orders & Project Acceptance
Projects begin only after:
- quotation approval;
- required documents are received;
- agreed payment is completed;
- project requirements are confirmed.
Alpha reserves the right to decline any project that violates laws or company policies.
7. Client Responsibilities
Clients are responsible for providing:
- accurate project requirements;
- logos and branding materials;
- website content;
- legal rights to uploaded materials;
- timely feedback and approvals.
Project delays caused by missing client information may extend delivery timelines.
8. Payments
Unless otherwise agreed:
- payments are non-refundable once work has commenced;
- invoices must be paid by the due date;
- delayed payments may result in suspension of services;
- outstanding balances may delay project delivery.
9. Intellectual Property
Unless otherwise specified:
Clients retain ownership of content they provide.
Alpha retains ownership of:
- proprietary frameworks
- internal tools
- reusable code libraries
- development methodologies
- design systems
- automation systems
Ownership of completed deliverables transfers according to the agreed project terms after full payment.
10. Domains & Hosting
Domain registrations are governed by the respective domain registrars.
Cloud hosting services depend on third-party infrastructure providers.
Alpha is not responsible for downtime caused by:
- internet failures;
- registrar issues;
- upstream providers;
- force majeure events.
Clients are responsible for renewing domains and hosting before expiration unless covered by an active maintenance agreement.
11. Third-Party Services
Our services may integrate with:
- Microsoft
- Meta
- Alibaba Cloud
- Payment Gateways
- SMS Gateways
- APIs
- Other third-party providers
Your use of those services is also subject to their respective terms and policies.
12. Website Content
All content published on alpha.com.np is provided for general informational purposes.
Although we strive for accuracy, we do not guarantee that every article, guide, or resource is complete, current, or error-free.
13. Acceptable Use
You may not use our services for:
- illegal activities;
- fraud;
- phishing;
- copyright infringement;
- distribution of malware;
- hate speech;
- adult or prohibited content;
- activities prohibited under Nepalese law.
Violation may result in immediate suspension or termination.
14. Confidentiality
We respect the confidentiality of client information.
Both Alpha and the client agree not to disclose confidential business information unless required by law.
15. Limitation of Liability
To the maximum extent permitted by law, Alpha shall not be liable for:
- indirect damages;
- business interruption;
- data loss;
- loss of revenue;
- lost profits;
- third-party service failures;
- cyberattacks beyond our reasonable control.
Our total liability shall not exceed the amount paid by the client for the affected service.
16. Indemnification
You agree to indemnify and hold Alpha harmless from any claims, damages, liabilities, or legal expenses arising from:
- your misuse of our services;
- infringement of third-party rights;
- unlawful content submitted by you.
17. Suspension or Termination
We may suspend or terminate services if:
- payment obligations are not fulfilled;
- these Terms are violated;
- fraudulent or illegal activity is detected;
- continued service presents legal or security risks.
18. Privacy
Your use of our services is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
19. Changes to These Terms
Alpha may update these Terms and Conditions at any time.
Updated versions become effective immediately upon publication on this website.
Continued use of our website constitutes acceptance of the revised Terms.
20. Governing Law
These Terms shall be governed by the laws of Nepal.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Kathmandu, Nepal.
21. Contact Us
If you have any questions regarding these Terms and Conditions, please contact Alpha through the official contact information provided on our Contact page.
Alpha Technology Pvt. Ltd.
Alpha — Nepal’s Technology Ecosystem
Build. Host. Grow.